Support
KioskOS · self check-in kiosk, KioskOS Staff app, admin panel
Write to us about any problem with the kiosk, the app or your account:
support@torcip.comTo help us help you quickly
- the name of the property and, if relevant, the kiosk name;
- what you were trying to do and what happened (a screenshot helps);
- the app version, from Settings, or from the kiosk (long press on the logo).
Please don't send passwords, authentication codes, personal ID numbers or photos of ID documents by email.
Guests
For your booking, room or key card, please ask the property's front desk. For your personal data see the Privacy policy.
Staff accounts
- Accounts are created by invitation from the property owner.
- Forgotten password or lost authenticator phone: ask the property owner or write to us.
- Deleting your account: Delete account.